HomeCare presale is open now

Prevent problems.
Protect what matters.

Your plumbing works around the clock. Once a year, a FLO plumber goes through all of it, top to bottom, so small problems get caught before they turn into water damage.

Complete membership: $299.95 a year, about $25 a month.

HomeCare Member

  • Priority
    Service
  • No Emergency
    Charge
  • Better
    Home Health
  • Peace
    of Mind
  • 30-point annual check-up
  • Priority scheduling
  • No 24/7 emergency service charge

Why HomeCare

Your plumbing never takes a day off.

Every day it brings in clean water, carries waste away, heats your showers, feeds your washer and dishwasher, and keeps groundwater out of your basement. Because it works without asking for attention, most of us don’t think about it until something stops.

A small leak becomes water damage. A worn supply line fails. A water heater reaches the end of its life. A sump pump doesn’t run when the storm comes. HomeCare gives your plumbing attention before something breaks.

Prevent

Catch developing plumbing problems early, while they're still small and cheap.

Protect

Reduce the risk of water damage and the failures nobody plans for.

Plan

Know what's aging, what deserves attention and what to budget for next.

HomeCare isn’t about finding more things to fix. It’s about giving you fewer things to worry about.

The annual Plumbing Doctor Check-Up

30 points. One visit. Your whole system.

Included with Complete and Premier. Tap through what we check.

Where your water enters, how much pressure it carries, and the valves that control it.

  1. 1

    Main water shutoff

    Location, access, operation, leaks, corrosion

    We find it, show you where it is, and test that it actually works when you need it.

  2. 2

    Whole-home water pressure

    Static pressure reading, high/low pressure, PRV

    A real recorded reading. Pressure that's too high or low wears out fixtures and appliances.

  3. 3

    Visible water-supply piping

    Leaks, corrosion, mineral buildup, freeze damage

    Signs of active or past leaks and conditions that raise the risk of future problems.

  4. 4

    Fixture shutoff valves

    Every accessible valve, tested

    We test them, not just look at them, so water can be stopped fast when something fails.

  5. 5

    Whole-system photo record

    Equipment, valves, connections, concerns

    Photos of your plumbing become a baseline to compare against every future visit.

Your FLO Plumbing Health Report

You leave with answers, not a sales pitch.

We’re not coming into your home hoping to find something wrong. If everything looks good, we tell you. If something deserves attention, we explain it, price it, and you decide.

  1. 1

    Inspect. We look at every accessible plumbing system in your plan.

  2. 2

    Document. Conditions, readings, equipment details and photos.

  3. 3

    Explain. What's healthy, what to watch and what needs attention.

  4. 4

    Estimate. A clear price for anything we recommend.

  5. 5

    You decide. No repair is ever automatically authorized.

FLO Plumbing Health Report

Annual check-up

Sample
  • Main water shutoff

    Located, tested, operates freely

    Healthy
  • Water pressure

    78 PSI static, upper end of normal

    Monitor
  • Water heater

    12 years old. Budget for replacement

    Monitor
  • Washer supply hoses

    Rubber hoses aging. Estimate included

    Action Recommended
  • Sump pump

    Float and discharge working

    Healthy
Healthy

No action needed right now.

Monitor

Worth watching, maintaining or planning for.

Action Recommended

A fix or a closer look is recommended.

Urgent

A significant plumbing, sanitation or water-damage concern.

HomeCare presale

Don’t wait for opening day.

Your plumbing is working 24/7. It isn’t waiting for FLO to open, and neither should you. As FLO approaches opening, we’ll schedule enrolled HomeCare members first. Get in, get ready, get ahead.

Join the presale

Need us before we open?

Members can call or text for plumbing problems that need immediate attention. If we’re able to help before full operations begin, we’ll do everything we reasonably can.

(440) 123-4567

Membership options

Choose your membership.

Simple yearly pricing. Pick a level and you’re in.

Essential

Stay connected

$199.95/ year

About $16.66 a month, billed yearly

  • Whole-home plumbing photo profile
  • Your home's plumbing profile kept on file
  • Priority scheduling
  • No 24/7 emergency service charge
Recommended

Complete

Recommended for most homes

$299.95/ year

About $25 a month, billed yearly

  • Everything in Essential
  • Annual 30-point Plumbing Doctor Check-Up
  • Every shutoff valve tested
  • FLO Plumbing Health Report
  • An estimate for every recommendation

Premier

Complete care

$999.99/ year

About $83.33 a month, billed yearly

  • Everything in Complete
  • Annual water heater flush
  • Full sanitary sewer inspection
  • Full storm sewer inspection
Compare every feature
What’s includedEssentialCompletePremier
Initial whole-home plumbing photo profile
Home plumbing profile kept on file
Priority scheduling
No 24/7 emergency service charge
Annual Plumbing Doctor Check-Up
Complete accessible plumbing inspection
Every accessible shutoff valve tested
Whole-home water pressure test
Fixtures, toilets and drain-health assessment
Water heater health inspection
Sump and backup system assessment
Appliance plumbing connections
Exterior faucets and water-treatment connections
Leak and water-damage risk review
Whole-system photo documentation
FLO Plumbing Health Report
Estimate for every recommended correction
Year-to-year plumbing history
Annual water heater flush
Full sanitary sewer inspection
Full storm sewer inspection

Your membership

Complete

$299.95/ year

  • No payment today. We’ll call to set it up.
  • Presale members are scheduled first
  • You approve any repair before it happens
Questions? Call or text (440) 123-4567

Join HomeCare

Takes about a minute.

Read the full membership agreement

By enrolling, I am joining the FLO HomeCare Membership Program at the membership level I selected. I understand that benefits are limited to the services specifically included in my selected level and are subject to accessibility, equipment condition, safe operating conditions, scheduling and FLO service protocols.

HomeCare is intended for inspection, documentation, preventive care, member access and the specific maintenance or inspection services listed for my level. It does not include repairs, replacement parts, corrective work, new installations, fixture or equipment replacement, drain cleaning, excavation, restoration or other work unless specifically stated as included. When FLO recommends corrective work, an estimate may be provided and I decide whether to authorize that work. Separately authorized work is billed separately.

Automatic renewal: my membership renews automatically each year at the then-current membership rate unless I cancel before my next renewal date, subject to FLO's cancellation and renewal terms.

I authorize FLO to contact me about my membership, scheduling, renewal and service needs using the information I provide.

Nothing is charged today

Clear expectations

No surprises.

HomeCare is preventive plumbing care and documentation. Here’s exactly how it works.

Is HomeCare a warranty or repair plan?
No. HomeCare is preventive plumbing care and documentation. If we find something, we explain it and give you an estimate. Repairs are billed separately and only happen if you approve them.
What does “no 24/7 emergency service charge” mean?
Members don't pay the extra emergency service charge for after-hours calls. Any repair work itself is still quoted and billed separately.
When will my check-up be scheduled?
As FLO approaches opening, we schedule enrolled HomeCare members first. Joining during the presale puts your home at the front of the line.
What if I need a plumber before FLO opens?
Call or text (440) 123-4567. If we're operationally able to help before full operations begin, we'll do everything we reasonably can for members.
How do I pay?
Nothing is charged when you sign up. We'll call to welcome you and set up payment for your membership year.
How does renewal work?
Your membership renews automatically each year at the then-current rate, so your check-ups and member benefits continue without a gap. You can cancel before your renewal date.
What isn't included?
  • Repairs and replacement parts. Corrective repairs, parts and materials are quoted and billed separately.
  • New installations. New fixtures, equipment, water heaters and piping are separate work.
  • Drain and sewer corrective work. Drain cleaning, hydro-jetting, excavation and sewer repair are separate unless your plan lists them.
  • Opening or restoring the home. Opening walls, ceilings or floors, digging and restoration aren't included.
  • Hidden systems. HomeCare covers accessible plumbing. Concealed or underground piping isn't represented as fully inspected.
  • Non-plumbing services. Mold, structural, electrical, HVAC, lab water testing and code certification aren't included.

Why wait to protect your home?

Join during the presale and you’re scheduled first.

Join HomeCare today